The Pennsylvania State University - Administrative Information Services, a unit of Information Technology Services

Help & Support

Administrative Information Services (AIS) Help and Support is the home for administrative computing help, support, and resources. With a variety of topics, including Access and Security, Object Oriented Programming, and Printing, this is the right place to find the help you need. Interact with AIS via our User Forms or find out how to get started with the New User Checklist.

If you cannot find the support you need or wish to speak to someone directly, please contact the AIS Support Center.

AIS Support Center

Below are the hours and contact information for the AIS Support Center:

Sunday, 3:00 p.m to 11:00 p.m.
Monday through Thursday, 7:00 a.m. to 11:00 p.m.
Friday, 7:00 a.m. to 7:00 p.m.
(814) 863-2276

IT Service Desk

Below are the hours and contact information for the IT Service Desk:

204 Wagner Building or W130 Pattee Library
Phone & E-mail available 24 hours
(814) 865-HELP (4357) 

Support Topics

Interacting with AIS