Help Information
While using Data Warehouse (DW), please use the following protocols for obtaining help.
- Hours of Availability
- For Immediate Help--contact the AIS Support Center
- Instructions on getting access to DW: See "Obtaining Access" on Data Warehouse page
- Instructions on getting your PC connected
- Instructions on getting your Mac connected
- Password policies
- Changing your password
- Forgot your password--Contact AIS Support Center
- Questions on specific data in a table or database--see the documentation for that database for contact information
Content Questions: AIS Support | Support Questions: AIS Support
AIS News 
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Access 2007 Introduction Training
Posted: 11/2/2009 in Data Warehouse
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Posted: 10/27/2009 in EIS
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Penn State Information Systems Directory Moved to PAWS
Posted: 10/22/2009 in Essential News
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Introducing the AIS News RSS Feed
Posted: 9/28/2009 in Essential News
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New Resources for Content Providers
Posted: 9/11/2009 in Essential News
ITS Alerts
Resolved: Email service outage
Posted: Fri, 06 Nov 2009 12:01:15 EST
Resolved: Server restart for PAWS/Workflow
Posted: Thu, 05 Nov 2009 12:54:44 EST
Resolved: Possible DNS Service Delays
Posted: Thu, 05 Nov 2009 10:37:57 EST
Resolved: Problem occurring with CSCS consultation request notifications
Posted: Wed, 04 Nov 2009 09:53:33 EST
Posted: Wed, 04 Nov 2009 09:11:49 EST