Virtual Private Network (VPN)

Virtual Private Network (VPN)

VPN is a secure, encrypted network connection typically used to connect from a third-party Internet Service Provider (ISP) to a Penn State service and/or resource. Encryption and other security mechanisms ensure only authorized users access the network and secured data. VPNs are used to:

  • Secure connections between Penn State and a remote ISP. Connections made from a third-party ISP to a non-.psu.edu domain may not be protected.
  • Access Penn State resources restricted to a Penn State-only IP address.

A Penn State Access Account is required to utilize the VPN service in addition to a network connection and a local copy of the VPN software.


VPN Clients

VPN clients for UNIX/Linux, Windows, and Mac OS X are available for download via downloads.its.psu.edu – under “Connecting to Penn State”.


Documentation

VPN Knowledge Base Articles


Help & Support

IT Service Desk
E-mail: itservicedesk@psu.edu
Web: http://itservicedesk.psu.edu
Phone: (814) 865-HELP (4357)

NOTE: If experiencing issues with installing or using a VPN client, please contact the IT Service Desk. Please make sure you include the following information:

  • Your Penn State Access Account user ID (xyz5000).
  • The operating system and version of the local computer (Mac OS X 10.10 or Windows 7).
  • Time error occurred.
  • Any error messages received.