The Pennsylvania State University - Administrative Information Services, a unit of Information Technology Services

Frequently Asked Questions (FAQ)

After installing FIT, can I move the "ibisfit" folder to a destination of my choice on my computer?

AIS does not recommend moving the "ibisfit" folder. FIT is installed directly off of the hard drive for functional and support reasons. Moving the "ibisfit" folder can/will cause FIT to not work properly.

I have an account structure carryover for the next fiscal year; when can I see this account in FIT for the next fiscal year?

Starting January 1st of each year, FIT allows users to view accounts for the next fiscal year.

How can I check the version of updates I have downloaded for FIT?

Within the FIT launcher, choose "Update Info" under the Help Menu. A window will display your current downloaded update information.

When launching FIT, should I download new updates if they are available?

The Update Manager allows users the choice to download FIT updates. AIS recommends that users download updates as they become available. Not all updates are critical to download, but keep in mind that not downloading updates could cause FIT to not work properly or cause incorrect calculations. Please review the Update Manager Update page for information on updates.

What is the Update Manager?

The Update Manager allows users the choice to download future FIT updates without having to install the client again and allows AIS to make changes more easily.

Where can I download the FIT application?

The latest version of FIT can be found on the FIT homepage in the Downloads section.

How can I check my version of FIT to see if I have the latest release installed?

Within the FIT launcher, choose "About FIT" under the Help Menu. The current FIT version will be displayed.

Content Questions: AIS Support