The Pennsylvania State University - Administrative Information Services, a unit of Information Technology Services

Enterprise Information System (EIS)

EIS is the tool for answering questions about enrollments, admissions, and other related University information. Summary-level data can be viewed through a Web browser, where it can be presented in spreadsheet, chart or graph format.

If you already have obtained access, you may login to EIS.

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General Information

Hours of Availability

EIS is available 7 days per week, 24 hours per day.

Browser Compatibility

The following browsers are supported by the vendor providing the software used for EIS: Firefox 3.x and Internet Explorer 7.x (Windows only). Internet Explorer 10 is not supported.

Obtaining Access

In order to obtain access to EIS, you must contact the Access and Security Representative (ASR) within your unit. Your ASR will determine whether you should have access to EIS. Upon that determination, the ASR will contact the AIS Support Center and request to have you added as a user.

For information on accessing Fact Book Plus, please follow the link below.

Getting Started

Help & Support

Please contact the AIS Support Center if you receive a "Server is Busy" message or if the model or Table of Contents never loads.  The Support Center will log your call and make sure that Server Support is notified.  In this situation, please be prepared to provide the date, time, browser type and version, message received, the location or model you were attempting to access and the type of internet connection you were using.

As detailed in the General Information section above, EIS is intended to be available 24 hours a day, seven days a week.  However, during non-regular work hours if the system is not responsive, it may not be operational until the next regular business day.  Please contact the AIS Support Center if you continue to have problems the next business day. 

Content Questions: AIS Support
Page Last Updated or Reviewed: Tuesday, September 23, 2014