The Pennsylvania State University - Administrative Information Services, a unit of Information Technology Services

eCommerce

AIS, through eCommerce Services, has centralized the payment processing technology necessary for a secure, stable eCommerce environment at Penn State. These services, which include ePay, ePay Credit Card Swipe, eCommerce API, and eStore Hosting, provide a fast, cost-effective approach for departments adding eCommerce capabilities to their Web applications and business processes.

With more than 100 locations—at University Park and Commonwealth campus locations—using the service, Penn State’s eCommerce securely processes thousands of transactions daily.

If you have already obtained access, you may login to the eCommerce Control Center.

General Information

Hours of Availability

eCommerce is available 7 days per week, 24 hours per day.

Note: On occasion, server and/or database maintenance activities might interrupt this schedule.

Browser Compatibility

eCommerce has been tested and confirmed to work properly with the following Web browsers and operating systems. Functionality in any other browser and operating system combinations cannot be guaranteed:

Windows
Internet Explorer 5.0 and above, Mozilla 1.0 and above, Netscape 6.0 and above, Firefox 1.0 and above and Opera 7.0 and above

Macintosh
Internet Explorer 5.1 and above, Netscape 6.0 and above, Firefox 1.0 and above, Safari 1.0 and above and Opera 7.0 and above

Available Services

The following are available through AIS eCommerce services:

  • eCommerce Control Center is a Web-based service that allows secure manual processing of credits cards for walk in, POS, or MOTO transactions. Users can also view order history and order details, refund existing orders, and browse reports. High volume users may wish to invest in a card reader (Model 2000M Magnetic Stripe Card Reader from Scantec) to save time and effort.
  • PSU PAY is a service used for interfacing with administrative applications to provide payment for services. This service is targeted to help high volume internet sales or complex order fulfillment. The customer begins on the host site and then is ‘sent’ to PSU PAY for secure payment. After payment the customer is returned to the host site. This service requires programming resources and familiarity with a high level language.
  • PSU CHECKOUT is a service used for enabling websites to process payments for goods and services. The AIS hosted ‘Checkout’ page provides a solution for low volume sales and requires minimal programming resources. The customers begins on the department hosted registration site and then is directed to PSU Checkout for payment. Requires knowledge of HTML.
  • eStore Hosting provides the basic tools and support you need to build, manage and deploy an eCommerce store. It provides a customer-friendly shopping cart and check out page, customizable help, FAQ, and order confirmation messages; a product catalog to manage, price and organize your items; order management to process, track and confirm order status; and it is integrated to the Penn State eCommerce system for secured online credit card payment processing. No need to worry about purchasing and maintaining your own hardware and software, as AIS maintains the hardware and software necessary to operate your online store. An AIS eCommerce consultant is available to guide you through the process of creating your own online store. https://estore.psu.edu

Obtaining Access

Please note that access to the secured eCommerce pages on this Web site are restricted to faculty and staff. Wage payroll employees and students do not have access to the secured pages.

If you need to request or update your access to eCommerce services, please contact Aaron Hofelt at (814)-865-2726 or via the Content Questions link at the bottom of the page.

Help & Support

Privacy & Security

Privacy
Your privacy is of highest importance to Penn State. Information that you submit will be held in strictest confidence and will be used only by Penn State officials to provide admissions, registration, enrollment, and other personal services. It is important that you provide accurate information to ensure high-quality service on our part. In exchange, we promise that we will only use your personal information for University Business.

Security
As a major Internet user, Penn State is keenly aware of the need for Internet security. Penn State implements a number of security measures to protect your personal information including the use of encryption, password authorization and firewalling.

To provide an additional level of security, your credit card information is protected by the secure Internet credit card services of NOVA Information Systems.

Content Questions: Aaron Hofelt | Support Questions: AIS Support