PAWS Help Information

While using PAWS, please use the following protocols for obtaining help, learning about the system, and providing general feedback:
  1. Hours of Availability
  1. Immediate Help --> Contact the AIS Support Center Help Desk
  • Sunday, 3 to 11 p.m.
  • Monday through Thursday, 7 a.m. to 11 p.m.
  • Friday, 7 a.m. to 7 p.m.

    phone: (814) 863-2276
    e-mail: Support Center
  1. Instructions on Using PAWS --> PAWS User Guide
  1. Provide Feedback --> Contact PAWS Team
  1. Report an Error --> Report an Error in PAWS