Penn State mark   AIS Header AIS Home Page Link ITS Home Page link
in:
AIS Newsletter

Issue: May 2008

Web & Communication Services


AIS Website Redesign Survey - We Need Your Help!
As AIS prepares to redesign the Administrative Information Services (AIS) website, we would like to gather as much input and feedback from the users of our site as possible.  With this in mind, we have composed a brief survey, which can be accessed online at:

http://www.surveymonkey.com/s.aspx?sm=2ha_2bu2_2b9aSouUgLO1vAz3Q_3d_3d

This survey is an extremely important part of the website redesign process; please take a few minutes to fill it out and provide us with your valuable insight as to how we can improve our website to best serve the needs of your department and the University as a whole.  The survey will be available until May 30th, 2008.  For questions, please contact ais-webmaster@psu.edu.

AIS Open Forum


There will be no AIS Open Forums from February 18 to July 31 due to JAVA training.  Your ideas for future open forums are still welcome during this time; please send all suggestions to Jeremy Landes.

AIS Education & Training Update


Administrative Computing Courses
Courses in Administrative Computing at Penn State are joint offerings of Administrative Information Services (AIS) and ITS Training Services.
  
Course Date

Data Warehouse: Introduction to Reports Using MS Access 2003

April 30-May 1

Grad Applic Data Training

May 15

Data Warehouse & EIS: An Overview and Comparison

May 20

Data Warehouse: Introduction to Queries Using MS Access 2003

May 27-28

Penn State Financial: Intro to IBIS Electronic Forms Processing (IBIS)

June 3

Data Warehouse: Advanced Queries Using MS Access 2003

June 11-12

Data Warehouse: Introduction to Reports Using MS Access 2003

June 23-24


To register for Administrative Computing courses or to obtain additional information, go to https://register4its.psu.edu/Public/MainMenu.asp or call (814) 863-9522.

Did You Know?


New VoIP Call Trace Availability
Call Trace capability has been added to the University Park VoIP telephone system. By hanging up and dialing *57 immediately after receiving an obscene, harassing or life-threatening phone call, users of the University's Voice over IP (VoIP) telephone system can request a trace against the telephone number used to place the call. The service will only trace the last incoming call and details of the trace will be flagged for use only by University Police Services. Activating Call Trace does not automatically alert Police Services that an obscene, harassing or life-threatening call has occurred. Therefore, individuals are encouraged to notify University Police Services at 3-1111 if such a call has been received to begin an investigation. Detailed instructions for using Call Trace at University Park are outlined at http://tns.its.psu.edu/services/VOICE/features.html#calltrace.

To learn more about VoIP, visit http://tns.its.psu.edu/services/Voice/phoneVoice.html.

To schedule VoIP training or download VoIP training handouts and view tutorials, visit http://its.psu.edu/training/.

To get VoIP help, call 865-HELP [5-4357] or 863-HELP [3-4357] or email VoIP support at voiphelp@psu.edu.

The L-VoIP listserv was created for conveying important and timely notices to all VoIP users concerning feature updates and changes to the University's Voice-over-IP telephone system.