Administrative Information Systems (AIS) provides numerous eCommerce related services including ePay (a Virtual Credit Card Terminal), ePayment (API), and eStore Hosting for departments at Penn State University. This seminar will review the services offered by AIS and the steps necessary to initiate your eCommerce initiatives.
Date: 9/21/2004 Time: 9:00 - 11:00 a.m., Location: University Support Building 2, Room 120
VideoConference Bridges are available for non-University park attendance. Please contact Richard Dumm if you would like to use VideoConference.
The seminar will also be offered on November 4, 2004.
There is a limited amount of seats, so if you are planning to attend either dates, please register at ITS Training Services http://its.psu.edu/training/ . eCommerce is under the Administrative Computing category.
AIS is in the final stages of enhancing its eCommerce software. Some of the migration has already been completed and has been transparent to the end user up to this point. The final stages of the enhancements will take place shortly. Most of the changes will continue to be transparent, but here are the highlights of what's to come:
Credit Receipt - Administrators will now be able to generate a Credit Receipt that can be printed or e-mailed to their customers
Authentication - Users will now authenticate with their University Access Account and password (They will no longer have to maintain a separate eCommerce password.)
An improved navigation bar and streamlined reports page are other enhancements that have been added to Merchant Admin.
Some of the, not so obvious, enhancements will include improved performance of the credit card authorization and settlement process.
There is a new eCommerce API that Web applications will call to use the new enhanced eCommerce system. The new production eCommerce API will be made available to the eCommerce developer community shortly.
Small Talk developers - Kathy DeMartino will provide an updated base image. Kathy will be contacting the Small Talk developers with instructions on new image. eCommerce operations (Aaron Hofelt) will coordinate the implementation of the updated image with the deployment of the new eCommerce API.
Cold Fusion/ASP/.NET developers - Aaron Hofelt will be contacting you when the new eCommerce API is available. Aaron will coordinate the switch from the old API to the new API. Our eCommerce developer's guides have been updated accordingly and will be posted on our Web site in the near future. The main difference in the API is the domain name that will be called. The name-value pairs remain unchanged.
AIS Generalized Interface (GI) Service developers - If your application is using our GI service. No change will be required with your application. The GI will handle it for you.
We will release another announcement when the new eCommerce application and API is made available to the PSU community.
There is now an online form for updating access to eCommerce services. Changes (addtions or deletions) to Merchant/Departmental administrators access to eCommerce Services (IP Address, ePay, Merchant Admin, Daily distribution of ROCR e-mails, and the eCommerce Users List serv) MUST be processed through this form. We will no longer be able to process requests via e-mail. We will process all change requests within two (2) business days. A copy of the change request will be distributed to the applicable Financial Officer for that eCommerce account/department. The online form is available on the eCommerce home page. See Updating Access to eCommerce services.
Did you lose or forget your browser links to ePay? Go to our new ePay Links Page, where you can find links to Merchant Administration, ePay Credit Card Authorization and ePay History pages!
We now have Four eCommerce Training Tutorials available online for ePay Authorization, ePay History, Merchant Admin Credits/Refunds and Merchant Admin Reports (ROCR, Credits and Statistics). These interactive tutorials are good refreshers or a great tool for training new personnel on the functions and features of eCommerce! Go to our eCommerce Training tutorial page for more information.