Switch to eCommerce v1.0 Instructions
You have been directed to this page because your eCommerce ePay or Web application has been migrated or “switched” to the new eCommerce system version 1.0.
WHAT DOES THIS MEAN TO YOU? ePay and ePay History Will Not be Affected
The ePay and ePay History links (url's) and processing will remain unchanged.
New Merchant Admin
The tools for issuing credits and generating reports have changed.
The new link to Merchant Admin is: https://ecommerce.ais.psu.edu/ .
You will logon to the NEW Merchant Admin with your University Access Account and Password. Note: The special eCommerce password has been eliminated.
Please see pgs. 22-23 of the “eCommerce User’s Guide v1.0” for more detailed information.
Issuing Credits
Credits must be issued against the system ("old" or "new version 1.0") they were authorized under.
To issue credits that were authorized under the new system, please see pg. 28 of“eCommerce User’s Guide for more detailed instructions.
If the original authorization for your credit, was processed PRIOR to your “switch” date (the “old” system), you will then need to issue the credit against the old system:https://epayment.oas.psu.edu/.
Logon to the above url with your UserID and special eCommerce password. After 12/31/04, you will no longer be able to issue credits for authorizations generated prior to your switch date.
Credit Receipt Now Availalble
Credit Receipt capability now available. You can now generate a receipt to be printed or e-mailed to a customer.
Please see pg. 30 of eCommerce User’s Guide for more detailed instructions.
Daily ROCR E-Mails
Designated recipients of the ROCR Detail and Summary e-mails will receive two sets of e-mails until 12/31/04.
The reports will be easily identified. The NEW e-mails will have “r1.0” in the subject line.
Detail and Summary for the OLD system. -> Normally these will be blank and you can delete them. -> If a credit was issued on the “old” system, it will appear in these reports. -> Distribution of “old” reports will terminate 12/31/04.
A Detail and Summary for the NEW system. -> These will reflect all the transactions (authorizations and credits) processed after your "switch" date to the "new" system.> ->.If you are an IBIS merchant you can combine the totals onto one ROCR form. You will NOT need to issue separate ROCR forms for each e-mail.
HELP IS AVAILABLE
Please see our updated eCommerce User's Guide for assistance, or you may contact our eCommerce Customer Care team directly. They will be glad to assist you.
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