Computing Help Resources
Related AIS Policies
| This page provides a list of support contacts for many administrative computing topics. To provide a faster, more effective way to communicate your questions and concerns, this list has been designed so you can simply click-on the name of the contact and a preaddressed email "pops-up" for your use. The contacts identified here are not only from AIS but from other departments that support Penn State's administrative computing community.
Accessing the Administrative Information Systems
| Topic |
Contact |
Phone |
Access to AIS System Screens
Student Systems (ISIS), Business Systems (IBIS), Testais, Roscoe, Natural, eDocument Distribution System (eDDS), Alumni Development Systems (ADIS) |
Access and Security Representative (ASR) |
|
| AIS Access and Accounts |
Access and Security Representative (ASR) |
|
| Hours of Availability |
AIS Support Center |
814-863-2276 |
| System Problems and Technical Support |
AIS Support Center |
814-863-2276 |
| Access to Databases or Files |
AIS Support Center |
814-863-2276 |
Connecting to Administrative Information Systems
Using the Administrative Information Systems
| Topic |
Contact |
Phone |
| Business Systems (IBIS) |
AIS Support Center |
814-863-2276 |
|
Student Systems (ISIS)
|
AIS Support Center |
814-863-2276 |
| Hours of Availability |
AIS Support Center |
814-863-2276 |
| System Problems and Technical Support |
AIS Support Center |
814-863-2276 |
| Access to Databases or Files |
AIS Support Center |
814-863-2276 |
| Mainframe Computing Courses (ROSCOE, ADABASE, JCL) |
AIS Support Center |
814-863-2276 |
| Related AIS Policies |
Steve Strickler |
814-863-3966 |
Microcomputer Support
| Topic |
Contact |
Phone |
| Ordering a Microcomputer |
Computer Store |
814-865-2100 |
|
File Transfer with AIS Mainframe
|
AIS Support Center |
814-863-2276 |
|
Help Desks and Service Areas
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