Mission and Vision Statements Administrative Information Services (AIS), a Unit of Information Technology Services (ITS) AIS Vision Statement To provide a comprehensive, integrated set of administrative computing solutions that will enable The Pennsylvania State University to transform and improve the way we conduct commerce, provide customer service, and support research, teaching, and outreach. AIS Mission Statement To provide efficient and effective administrative computing systems that contribute to the University's goal of integrating teaching, research, and outreach by: Providing direct, electronic access to administrative services that meet the expectations of faculty, staff, students,alumni, donors, friends, customers, and prospective customers. Providing tools and training for our distributed community of developers and users that are state-of-the-art, secure, and long-lasting. Transforming the University's workforce from paper processes to electronic processes.   AIS Web Site Mission Statement The AIS Web site serves as the primary informational resource for users of AIS through intuitive, efficient mechanisms for locating information about and obtaining access to administrative systems and support facilities. Our site mission includes enhancing the efficiencies of administrative computing users by providing functional, timesaving tools and current information. AIS Web & Communication Services Group Mission Statement Fulfilling the Web site mission is an ongoing endeavour, and as the developers of this site it is our desire and goal to: provide a site that users want to visit provide a site that users value as a resource

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